With COVID-19, Canadians have adopted new purchasing behaviours in 2020. Now, how should companies and brands adjust their relationship strategy for 2021?
Combined with the last LoyalT studies R3 Marketing conducted, in collaboration with Leger, our best practice analysis has led us to suggest eight priorities for relational and loyalty program managers in 2021.
Download our free ebook to find out:
- 8 priorities for 2021
- Useful tips related to the current pandemic
- Exclusive statistics from our LoyalT study
- Data from the most reliable sources in the field
- Various avenues of reflection for your program
We predict that spend on loyalty and retention marketing will increase by 30% in 2021. – Forrester, Predictions 2021
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About 15 minutes read. Fast and straight to the point!